Returns & Exchanges

We accept returns or exchanges within 14 days of delivery.

To be eligible:

• Item must be unworn, unwashed, and in original condition

• All tags must still be attached

• No signs of wear, odor, or damage

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Exchanges 

If the fit isn’t right, we’re happy to exchange your item for a different size or color.

Exchanges are free for U.S. customers.
International customers are responsible for return shipping costs.

We strongly recommend exchanges instead of returns — most customers who switch sizes end up loving their pair.

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Returns 

Refunds are issued back to your original payment method once we receive and inspect the item.

Please note:

• Returns are free for U.S. customers

• International customers must pay return shipping

• Original shipping fees are non-refundable

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Final Sale Items

Items marked Final Sale cannot be returned or exchanged.

This includes:

• Sale or discounted items

• Promotional drops

• Limited releases

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Condition Policy

We reserve the right to refuse returns that show signs of:

• Wear

• Washing

• Stains

• Odor (deodorant, cologne, smoke, etc.)

Items must be tried on indoors only.
Any item worn outside or washed is not eligible for return or exchange.

If an item is returned in worn condition, it will be sent back to the customer.

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How to Start a Return or Exchange

Email us at: support@twodotbrand.com

Please include:

• Order number

• Reason for return or exchange

• Requested size (if exchanging)

We’ll send you instructions within 1–2 business days.